Privacy Policy
Last Updated: December 1, 2025
At Al Labeeb Documents Typing (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website (https://allabeebtdc.com) or our document clearing services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide our document clearing and visa processing services, we collect various types of personal data.
A. Personal Identification Information
- Clients: Full Name, Passport Number, Emirates ID, Date of Birth, Nationality, Marital Status, and Address.
- Contact Details: Phone numbers, email addresses, and physical office/home location.
- Sponsors/Dependents: Information regarding family members (spouse, children, parents) or business partners for visa sponsorship.
B. Documents & Files
We collect digital copies of official government documents, including but not limited to:
- Passports and Visas.
- Emirates ID cards.
- Medical fitness reports.
- Educational certificates and degrees.
- Trade licenses and corporate legal documents (MOA).
- Tenancy contracts (Ejari).
- Photographs and biometric data.
C. Payment Information
- Transaction Data: We record details of the services you purchased and the payment amount.
- Payment Processing: We do not store your credit card or debit card numbers on our servers. All online payments are processed securely through third-party payment gateways which are PCI-DSS compliant.
2. How We Use Your Information
We use your data strictly for the purpose of fulfilling your service requests.
- Processing Applications: To type and submit applications to UAE Government entities such as the Federal Authority for Identity and Citizenship (ICA), General Directorate of Residency and Foreigners Affairs (GDRFA), Ministry of Human Resources and Emiratisation (MOHRE), and Dubai Health Authority (DHA).
- Communication: To send you updates on your application status, payment receipts, and important service notifications via email or WhatsApp.
- Legal Compliance: To maintain records as required by UAE commercial laws.
- Service Improvement: To analyze website usage and improve our digital portal experience.
3. Sharing Your Information
We respect your confidentiality. We do not sell, trade, or rent your personal identification information to marketers or unauthorized third parties.
We may share your information only in the following circumstances:
- Government Authorities: Your data is submitted directly to UAE government portals (e.g., ICP, MOHRE, DED) to process your visa or license.
- Service Providers: We may share data with trusted partners (e.g., Legal Translators, Courier Services) only when necessary to complete your specific request.
- Legal Obligation: If required by law, we may disclose information to law enforcement agencies or courts in the UAE.
4. Data Security
We take the security of your documents seriously.
- Digital Storage: All uploaded documents are stored on secure servers with restricted access.
- Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect data transmission between your browser and our servers.
- Access Control: Only authorized staff members processing your application have access to your personal documents.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal data and documents only for as long as necessary to:
- Complete the service requested.
- Comply with legal obligations (e.g., keeping financial records for tax purposes).
- Resolve any disputes or inquiries.
Once the purpose is fulfilled, we securely delete or anonymize your data from our active systems.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any incorrect or incomplete data.
- Deletion: Request the deletion of your personal data (subject to legal retention requirements).
- Withdraw Consent: Withdraw your consent for us to process your data at any time (this may prevent us from completing ongoing services).
To exercise these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, though this may affect the functionality of our agent portal.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Al Labeeb Documents Typing
Email: info@allabeebtdc.com
Address: Al Shwaihean Area, Near Corniche Emi. Post Office, Rolla, Sharjah – U.A.E
Phone: +971 50 922 1520